The Management of Complex Projects: A Relationship Approach
Value is added to projects through the relationships surrounding the client; the focus of this book is therefore the client as project, rather than the building on the ground. It shows how to create and maintain effective relationships between the client and the project team, as well as intra-coalition relationships
Students, academics and practitioners need to understand the changing nature of reforms from successive calls for change by the industry’s various clients and client groups. Project team network relationships are a function of mindsets, behaviour and competencies of individuals and The Management of Complex Projects: a relationship approach:
* Explores the relationship at the project interface: client-design team-contractor, stakeholders and supply chain relations
* Examines different concepts to the development and management of relationships; formation and maintenance issues
* Highlights some of the key issues that require development, both academicall
List Price: $ 91.99
Price: $ 72.21
Customers Are People: The Human Touch
Although 70% of the customer’s decision to buy is based on how they are treated as people, few ornganizations have recognized its importance as well as understanding how to implement the “human touch” art as a science. John McKean provides a practical guide to implementing this art as consistent, business-wide, technology-enabled science drawn form proven approaches from world-class human touch practitioners.
List Price: $ 70.00
Price: $ 5.51
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