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Support Parallel Processing for Archive Jobs in Dynamics 365
We’re pleased to introduce a new capability for Dynamics 365 Finance and…
Announcing General Availability of Proactive Voice Enhancements in
We’re excited to announce the general availability of proactive voice engagements in Dynamics 365 Contact Center, delivering enterprise-grade outbound calling for service scenarios. We want to thank everyone…
Agentic AI for inventory to deliver: From procurement to
When customers place an order, they expect speed, accuracy, and reliability. Behind the scenes, inventory-to-deliver processes are what makes that promise possible, helping to ensure the right products are available at the right time to…
Agentic AI in retail: How Dynamics 365 powers Commerce Anywhere
Retail Frontier Firms are evolving their operating models to keep pace with increasingly dynamic markets, using AI to support more responsive and resilient decision-making and execution across commerce channels. Rather than improving…
The era of agentic business applications arrives at Convergence
In this article
From automation to autonomy: The AI-first organization1. Data: The foundation of agent autonomy2. Microsoft 365 Copilot: Your strategic productivity partner3. Agents: Plan, decide, and actPartner-built…