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Building Smarter Observability for Agentic ERP World using
As enterprise workloads become more agentic, the expectations of ERP systems—and the teams…
Transforming how organizations run rental operations with Dynamics
Markets are shifting faster than traditional operating models can adapt. Customer expectations are rising. Capital constraints require every decision to deliver measurable value. In this environment, organizations that thrive are those…
Sales Qualification Agent: How we evaluated and improved AI quality
The Sales Qualification Agent (SQA) in Dynamics 365 Sales introduces a new class of autonomous sales AI, one that does far more than assist with drafting or summarization. SQA performs multi-step reasoning, conducts live web research,…
Beyond Retrieval: How an Agentic Approach Transforms Microsoft
Imagine being able to ask your CRM system a question like, “Which opportunities are likely to close this week?” or “Who has met with Ernie Kerrigan at Contoso recently?” and getting an instant, accurate answer…
Microsoft Dynamics 365 named a Leader in three Gartner® Magic
In today’s economy, enterprise resource planning (ERP) systems have evolved far beyond traditional back-office functions. They are now strategic drivers of growth, agility, and resilience. Modern business leaders require ERP…