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Boost seller productivity with document summary by Copilot in
Sellers often need to manage numerous long documents to understand customers’ unique requirements and…
Transforming ERP, and the speed of business, with generative AI
Enterprise resource planning (ERP) platforms were designed to help integrate the fragmented processes that comprise the operation of a large enterprise. But the way we do business keeps fundamentally changing. New business models disrupt…
Elevating experiences with AI, from productivity to
In a previous blog, we discussed how modern, AI-enabled customer relationship management (CRM) platforms and enterprise resource planning (ERP) systems help drive new, more effective ways of working for employees and more satisfying…
Copilot for Dynamics 365 Commerce revolutionizes retail with AI
Discover how Copilot for Dynamics 365 Commerce can help you deliver personalized customer experiences, optimize product management, and streamline retail operations for store associates, managers, and back-office staff with AI.…
Try the first-party WhatsApp channel in Dynamics 365 Contact
In today’s digital landscape, the success of customer service on social media hinges on the quality of care provided to customers. It’s essential for communications from agents to be timely, accurate, sensitive, brief, and…