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Reimagine Project Quotes with Enhanced Experience and Time Phased
Project quotations in Dynamics 365 Project Operations help you create and manage detailed estimates for your…
Update the connection limits for custom Contact Center reports
Dynamics 365 Contact Center provides out-of-the-box analytics that monitor key operations metrics in a contact center. Customers can leverage data model customization and extend these analytics to fit their organizational needs. When…
Unlock the Microsoft Copilot Studio-powered customer survey
We are excited to announce the Copilot Studio-powered customer feedback survey in Dynamics 365 Contact Center, now in preview. Now, contact center managers can use Copilot Studio Survey in the Contact Center admin center to dynamically…
Spatial annotations for frontline technicians with Dynamics 365
We are thrilled to announce the general availability of spatial annotations in Dynamics 365 Field Service and Microsoft Teams! This milestone marks a significant step forward in enhancing mixed reality collaboration for frontline…
Essential Clean-Up Guide for Partners: 2025 Release Wave 1
Microsoft is doing some housekeeping in Dynamics 365 Business Central–and significant changes are coming with the 2025 release Wave 1 clean-up. We want you to know about these changes and how to prepare your applications.
The…