Aligning Business Strategies

The 2009-2014 Outlook for Customer Relationship Management (CRM)

The 2009-2014 Outlook for Customer Relationship Management (CRM) Support and Services in Africa

This econometric study covers the outlook for customer relationship management (crm) support and services in Africa. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region and of the globe. These comparative benchmarks allow the reader to quickly gauge a country vis-a-vis others. Using econometric models which project fundamental economic dynamics within each country and across countries, latent demand estimates are created. This report does not discuss the specific players in the market serving the latent demand, nor specific details at the product level. The study also does not consider short-term cyclicalities that might affect realized sales. The study, therefore, is strategic in nature, taking an aggregate and long-run view, irrespective of the players or products involved.

This study does not report actual sales da

List Price: $ 325.00

Price: $ 325.00

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