Use should look at Microsoft CRM. It is a very powerful solution that is poised to gain very good market share and there are not as many functional experts in the marketplace as SAP, Oracle and Siebel.
If you must choose from the 3 that you mentioned, concentrate on SAP-CRM as Oracle and Siebel CRM are both owned by Oracle and the market doesn’t know if Larry Ellison will kill one of the solutions in favor of the other.
robbie3k2 says
Siebel is good but only if you have the server to back it up, and the technical knowledge to keep it maintained.
Use should look at Microsoft CRM. It is a very powerful solution that is poised to gain very good market share and there are not as many functional experts in the marketplace as SAP, Oracle and Siebel.
If you must choose from the 3 that you mentioned, concentrate on SAP-CRM as Oracle and Siebel CRM are both owned by Oracle and the market doesn’t know if Larry Ellison will kill one of the solutions in favor of the other.
Siebel is good but only if you have the server to back it up, and the technical knowledge to keep it maintained.