Maximizing Your Sales with Microsoft Dynamics CRM 4.0
Maximizing Your Sales with Microsoft Dynamics CRM 4.0
- ISBN13: 9781598638189
- Condition: New
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Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system that gives busy sales professionals the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. If you’re one of these busy sales professionals, you need an easy reference tool to maximize your use of Microsoft Dynamics CRM 4.0 ‘s varied feature set. “Maximizing Your Sales with Microsoft Dynamics CRM 4.0” is that tool. This book explains, in concise, easy-to-understand language, how to get the most out of this revolutionary CRM software. Topics like working with contacts and accounts, managing opportunities and schedules, writing letters, sending e-mails, running reports and more are explored in-depth. This book also covers some administrative tasks geared toward IT professionals looking to set up and configure preferences for their Microsoft Dynamics CRM 4.0 users. With this quick, to-the-point resource, you won’t just be “up and
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A useful starting point,
Some chose a CRM. Others have a CRM thrust upon them. I am in the second category. So I needed to know what MS Dynamics CRM could do and, to a lesser extent, how to do it. This book provides much of the “what it can do.” The “how to do it” is, in most cases, a statement of the bleeding obvious. That might be useful to the less IT adept. Also useful are the extensions suggested in the last chapter of the book.
In summary: a very useful complement to the software.
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|A fantastic, comprehensive, and entirely readable resource.,
Kachinske’s book has helped my entire team to maximize their use of Microsoft Dynamics CRM. We pass the book around once or twice a day to answer specific questions. And every time we look, we find the answer we’re looking for, in a way that is always clear–clear enough for the tech people and non-tech people among us to learn what they need to learn quickly and thoroughly. This book has helped us to weather the sometimes tough transition to a new tool. But it’s done so perfectly. This is one of the best buys we’ve made helping us to improve our work with a software solution.
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|Required reading for MS CRM users,
Maximizing Your Sales with Microsoft Dynamics CRM 4.0 is required reading for anyone using this product. It’s full of step-by-step instructions for the most commonly used functions within CRM, and it’s organized in a way that makes it easy to find the task you’re looking for. For a beginner user to the product, this manual is easier to sift through than others I’ve seen, and so I’d say (without reservation) that this book should be your starting point as a Microsoft CRM user.
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