Aligning Business Strategies

Keeping Customers When Things Go Wrong.(Brief Article): An article

Keeping Customers When Things Go Wrong.(Brief Article): An article from: Canadian Manager

This digital document is an article from Canadian Manager, published by Canadian Institute of Management on June 22, 2001. The length of the article is 914 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Keeping Customers When Things Go Wrong.(Brief Article)
Author: Jeff Mowatt
Publication: Canadian Manager (Magazine/Journal)
Date: June 22, 2001
Publisher: Canadian Institute of Management
Volume: 26 Issue: 2 Page: 23

Article Type: Brief Article

Distributed by Thomson Gale

List Price: $ 5.95

Price: $ 5.95

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