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Smart Business Pack
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CRM News and Articles

Microsoft named a Leader in the 2024 Gartner® Magic Quadrant™

Nov 3, 2024

The next chapter for the Schedule Board: Enhanced Usability and

Nov 3, 2024

2024 release wave 2 launches with hundreds of Copilot capabilities

Oct 31, 2024

Microsoft named a Leader in the 2024 Gartner® Magic Quadrant™

Oct 31, 2024

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What is CRM

CRM is short for Customer Relationship Management. It’s a software solution that brings a host of capabilities together. You can store all your prospects and customers, make calls, send emails, create reports, schedule appointments, add notes, manage your pipeline, and find out who’s opened your latest email—without stepping out of the CRM system.

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Aligning Business Strategies: Best CRM Software

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