Aligning Business Strategies

Is Microsoft really “all in” for the cloud with MS

The “value add” of using Microsoft’s CRM product versus their competitors is the integration with Outlook. If Outlook is accessible thru the cloud now (ie, a browser), then all my CRM functionality should also appear in the left-hand navigation of Outlook when accessing it thru the browser (ie, move the CRM for Outlook add-in to the Exchange server).

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