Getting the Most Out of your CRM: 25 Tips to Increase Adoption,
Getting the Most Out of your CRM: 25 Tips to Increase Adoption, Maximize Value, and Increase Profits from your Customer Relationship Management System
Do you use Customer Relationship Management software?
Are you using it to its best effect?
Do you think it could it work even better for you?
We think the answer is yes and with “Getting the Most Out of Your CRM” we provide you with the top 25 tips that are guaranteed to maximize value and increase profits from your Customer Relationship Management System.
Inside the pages of this book, you will discover how these tips and techniques can help your business to become even better, with the advice spread around chapters on:
Implementing the ideas
Managing the system effectively
Making the best use of the data you capture
How to take it further
And more…
If your sales, marketing or customer service departments are failing to make sure they put customers first, then you simply have to address the problem and this book will set you on the path to making sure you improve their performances.
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