Demonstration of CRMAddins CTI for Microsoft Dynamics CRM delivering integrated telephony functionality into Microsoft Dynamics CRM Make call directly from CRM Automatically create telephone activities for outbound calls Receive calls from CRM records and automatically create telephone activities Mange know and unknown inbound callers Utilisation of TAPI interfaces allows implementation with TAPI complaint phone systems Configurable to work with on premise and hosted phone systems and CRM deployments Fully integrated in MSCRM promoting quick user adoption and ease of use. For more information see www.crmaddins.co.uk